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What Our Customers Say !

Lychee travel continually received the feedback and praise from our esteemed customers and we are grateful for the permission of the following guests to publish their comments here.

 

Hi Alina,

Yes we are back in UK and trying to get the body clock reset, which is not so easy because of the 8 hour time difference.

We were very pleased with our Guilin trip

We were very pleased with our Guilin trip, which was well organised with a wonderful and diverse itinerary. All parts were very interesting. Our guide Rareman and the driver were just great, very flexible and they made sure that we saw everything on the itinerary, as well as some others sights, shows, bicycle rides etc. A wonderful holiday altogether.

I like picture number 1 and 3 best. I am also happy for you to include the quote above, if you wish. Please send me a link to the picture on your website, when t has been done.

Kind regards,

---Bjarne (UK)


 

Hi Nancy ,

This quick note just informing you that everything during the journey has been fine and well arranged, Me and my girlfriend filled consistently the evaluation form.

Thanks again for your support, assistance and flexibility booking the trip; for sure We will suggest your service in case some friends ask for or We will refer again to you in case of organizing another trip.

---Andrea Ruggiero (Italy)


 

To whom it may concern,

My friend and I used Lychee Travel in October of 2014. Our contact person, Rebecca, was wonderful in helping us arrange the right kind of tour for the right price before we left. They arranged our travel within China, our activities, and some meals. We travelled by plane to Guilin, by boat to Yangshuo, by plane to Xian, by train to Beijing and by plane back to our original location of Shanghai.

Rebecca, was wonderfulIn each location, Lychee provided us with a guide as well as a car and driver. In all locations, the guide was fluent in English and had a good knowledge of Chinese culture and history.

These guides were very useful in instances such as in Guilin when we had a problem with the hotel, in Xian the guide was very helpful when we needed to change hotels and finding the right restaurant. The Lychee guides and Rebecca were always easy to contact and the guides, aside from their knowledge and navigation of the various tourist sights, were indispensible when ordering in restaurants, communicating with vendors, helping us with necessities, etc. When travelling between cities they always met us at plane or train station and accompanied us to the next transport venue.

We were very happy with Lychee and our guides and would definitely recommend them and Use them again should we return to China.

---Elizabeth Jacobs (Netherlands)


Dear Monica,

Thank you so much for arranging this wonderful trip in and around Guilin. Everything is perfect...especially our tour guide Lisa. She took very good care of us and always knew exactly what we need. I will highly recommend Lychee Travel to all of my friends and family. Thanks again for this wonderful tour.

Thanks again for this beautiful vacation! Have a nice day.

---Corinna (Germany)


Hi Monica,

We arrived home last Thursday...I just wanted to let you know how much we enjoyed our trip to China. You and all of your people at Lychee travel did a wonderful job in hosting our trip. Everything went perfect from the time we were met at the PVG airport baggage claim until we were personally escorted to the United Airlines ticket counter for our departure at the PEK airport. Your tour guides, drivers, passenger vans, food arrangements, tour arrangements, hotel arrangements, airline flights, train transport and absolutely everything else was excellent. You couldn't have done any better...

Thank you, thank you, and thank you, and god bless you, your family, your soon to arrive new baby, as a well as everyone at Lychee Travel.

---Wayne Allen(USA)


Dear Lucy: I want to thank you for your your attention and profissionalism.
Your timing was perfect as your guides were courteous and prepared.
As I choose your company without any recommendation, I feel much more satisfied with my choice.
For sure I'll recommend your services for future customers.
Thanks for all,

---Silvio Sterman(Brazil)


Dear Lucy,
Thank you for helping us organize a wonderful vacation! Our guide Mr Charley was very nice and helpful.
Thank you again!

--- Johanna Algotsson(Sweden)


Dear Monica,

I am back in Israel and wanted to write and thank you for the amazing trip I had in China.

Everything went as planned, was well organized and the guides all were very helpful and friendly. The hotels were of a very high standard and I can't thank you enough.

It was lovely to meet you and thanks again for your gift.

I will certainly recommend you to anyone travelling to China.

Thank you again.

--- Sue (Israel)


Hi Lucy,

...the guide Louis was very friendly, very considerate and very helpful. He offered much information about the region, customs, traditions, language and history. He looked after us very well. We could even consider him a Guilin friend...we are looking forward to returning to the Guilin area.

--- Robert (Australia)


Hi Monica!

I would like to thank you for a wonderful day we had in Beijing. The guide we had on the day  was so kind and helpful and it was great that she could speak Japanese and English. Her English name was Helen. I had a gift for her but she had gone when I returned to my room with it. Please ask Helen to email us. We will use your company when  we return to China. Can you do bookings for river cruise.

Many thanks,

--- David (New Zealand)


Thanks for the arrangment of the tours Dear Monica,

Thanks for the arrangment of the tours with so short notice. The tour director and the driver are very helpfull...

Regards,

--- Ms. Yap (Malaysia)


Ms. Zou,

Thank you for organizing my tour of Xi-an!I had the BEST time. Thank you for organizing my tour of Xi-an!
My driver, Mr. Cheng was very cautious and courteous and my interpreter/tour-guide Ms. Angela Liu was extremely knowledgeable about her home town. She was careful to steer me to the best photo opportunities and also point out when we were in crowds and to pay particular attention to my purse. Her English was excellent! And she never seemed to struggle for words. You paired us up wonderfully! Our personalities clicked and we had a grand time... I will be recommending your company to any of my friends wishing to see China!

Thank you!

Regards,

--- Eve (U.S.A)


Hi Lucy !

My wife and I arrived back in Australia today. Guilin was marvellous, and made much better by your wonderful and attentive guide Angela who accompanied us while we were in Guilin. We were very, verty happy with Lychee travel's service.
Thank youerry Hannan


Dear Monica,

How nice it was to return home and find a further email from you welcoming us home! I am sorry that it has taken me a few days to write back.

Firstly a very big THANK YOU to and all your Team for a very memorable holiday. We were extremely impressed by the quality, knowledge and excellent English of all the guides provided, with special thanks going to Wendy in Beijing, who kindly got us through Beijing Station and onto the sleeper train and to Lesley in Xian who took us to the Famen Temple and Quinling tomb and managed to organize an extra visit on our last day taking us to the Hanyangling Museum on our way to the airport. This museum we  knew nothing about and should definitely be added to the list. Excellent.

On the tour itself our only comment would be that the trip to see the Terracotta warriors would have been better if not taken straight from the sleeper and we would have preferred day 6 itinerary then and day 5 when we were more rested!

On hotels the Red Wall in Beijing  was adequate only, a bit tired and lacking in quality. However the City Lion International ,as the Prince now calls itself, was excellent. Clean, well presented, with a good restaurant and extremely well situated in the centre.

Thank you also for arranging our flight to Hong Kong where we also had an enjoyable visit.

We certainly would be happy to recommend Lychee Travel  and should we manage to return to China to see more of your beautiful country, will definitely contact you again. Please feel free to publish any of this should you wish.

On a personal note thank you to YOU for your efficient and helpful contact, I shall miss our email conversations!

--- Miss Rosemary (U.K)


Hi Lucy,

I have been meaning to send a quick email to let you know that our holiday in Guilin went exceptionally well. You have been very professional throughout our dealings with you and we will definitely recommend your service to our friends.

We would also like to say a special thanks to Jackie Zhang who did an exceptional job of looking after us. he was always courteous and punctual and had good interpersonal skills. Lychee Travel should certainly engage his service for future customers.

Thanks for the wonderful memories.

Regards,

--- Tia


Hi Monica,

Thanks for the great arrangement; I had a wonderful time in Xian. Only suggestion would be perhaps to change the hotel to "Drum" Hotel which is closer to the central.

--- Ken (Singapore)


Dear Lucy,

Thank you very much for a great trip. We all very much enjoyed ourselves and had the best class trip ever. The organisation was wonderful, there was absolutely nothing to criticise. Your tour guide Tan was great aswell. Everything was very structured, but extremely fun and easy-going, small changes could be made at any time...Thank You Again

--- Kathrin


We found the arrangements and service mostly very professional, friendly and complete. We appreciate the guides, they were pleasant company, we learned a lot. English was OK and contacts with minorities went very smooth. The Tiger Leaping Gorge was certainly a highlight! We were impressed by the developments in your great country.

-- Von

 

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