The following questions are frequently asked by our customers. Please follow the categories below to get the answers. If the answers are not to your questions, please click "ask a question".
Traveling in China
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Do I need a guide when I am traveling in China?
If you are not familiar with Chinese and there is nobody in your group knows Chinese, you will meet language barrier. So we suggest you have a tour guide especially when the first time you travel in China or the first time to visit a new place. Because English is not popular in China, it may hard for you to communicate with the local people. While our guides are professional and experts in local areas, who can give you more information and knowledge about the places you are going to visit.
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Does your quotation you offer including tipping? Is tipping very common in China?
No, the quotation we offer does not include tipping as tipping is a personal matter.
Yes, tipping is very common in China. Tipping for tour guides and drivers in recognition of their good service is very popular in China. Hotel bellboys and house-keepers expect your tips to praise their service. Tipping in restaurants is not common as the bill usually includes 10-15% service charge.
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Will you guide accompany us throughout the tour?
The guides we offer are local guides who will not fly from one city to another together with you. If you think it is necessary for you to have a Chinese national guide accompanying you from one city to another until your tour is finished within China, we can always make the arrangement for that of course with an extra cost.
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What are the 'MUST SEE' attractions for my first trip to China?
For your first trip to China, we recommend Beijing, the capital city-to see the Great Wall, Xian-to see the Terra Cotta Warriors, Guilin--to see the picturesque nature beauty, and Shanghai-to see modern China. If you have enough time, a Yangtze River cruise, and the Tibet and Silk Road tours are recommended as well. We have many itineraries ready here for your reference. Please click "China Tours"
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Can I use US dollars in China? What about credit cards?
US dollars, EUR, or Sterling are widely used in the world, however, they are not widely accepted in China. In China, RMB is the only currency. However, major international credit cards, such as VISA, MasterCard, American Express and Diners Club, are widely accepted in big cities, banks and hotels. Chinese currency can be drawn from the ATMs of the Bank of China by credit cards. Restaurants usually do not accept credit card.
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Where can I exchange money to Chinese currency?
You can exchange money at hotels and banks.
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What kind of vehicles that we are going to use during our journey?
If you take a private tour, private car/van/bus with air-condition in good conditions will be provide for you based on the numbers of your group.
If you join in a group tour, you will share a big bus with other people. Of course, the bus is with air-condition and in good condition.
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Is it better to join in a tour or to travel independently?
In order to save money and make friends with people from all over the world, join in a group is a very good choice. But, if you want to travel at your own pace, travel independently will be better. However, you will have to make all the arrangement such as booking hotels, purchasing flight or train tickets, and finding a touring vehicle at a reasonable price. The biggest problem is the language barrier. The best choice will be a private tour, scheduled and arranged for your time and pleasure.
Our guides are all trained and licensed tour guides. There is a nationwide examination for qualified tour guides once a year, only those who pass the examination will be certificated by the national tourism bureau and be able do this work. Our guides are friendly, knowledgeable and experienced. They are all experts in each city, good at communicating with people and are flexible and composedly when dealing with the unexpected situation and difficulties.
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